International Sales Consultant

Shift Timings: (7 PM to 4 AM)

Purpose of the Job

• The responsibilities include handling Inbound international calls to sell Telecommunication products and services including cable TV, Internet, phone and security services to US-based consumers.

Ideal Profile for the Job

• The ideal candidate should have an exceptional command on English language to understand and speak with the US-based consumers accordingly. He/she should have the flair to quickly analyze the consumer needs and offer suitable product fulfilling their requirements.

Job Description

• Answer inbound calls in timely manner
• Identify & analyze consumer needs, clarify information and offer suitable products as per consumer’s requirement
• Seeking opportunities to sell products
• Facilitate consumers by answering product queries; explaining procedures; providing detailed product information of the Service providers
• Ability to engage with potential customers
• Build sustainable relationships and rapport with consumers by going an extra mile
• Schedule follow-ups with customers wherever necessary
• Accomplish individual sales targets by successfully selling and serving inbound internet calls
• Always ensure excellent attendance and punctuality as per roster